Privacy Policy

Last updated: July 18, 2026

This Privacy Policy describes how NeonGen Systems LLC ("NeonGen," "we," "us," or "our"), operating the consumer-facing brand NeonGen Life Insurance, collects, uses, and shares information when you visit neongenlifeinsurance.com (the "Site") or submit a request through our forms or surveys.

Information we collect

Information you provide

• Contact information, such as your name, phone number, email address, and state of residence.
• Information you provide in our coverage form or contact forms, such as your age range, coverage interests, and general health-related answers relevant to insurance eligibility.
• Communications you send us by phone, email, or text message.

Information collected automatically

• Device and usage information, such as IP address, browser type, pages viewed, and referring pages.
• Cookies and similar technologies used for site functionality and advertising measurement (for example, the Meta Pixel). You can control cookies through your browser settings.

How we use your information

• To review your request and follow up with you about life insurance and final expense options. Andre Farley, a licensed Texas life insurance agent operating through NeonGen Life Insurance, may contact you regarding your request.
• To quote, apply for, issue, and service insurance coverage you request, working with insurance carriers.
• To respond to your questions and provide customer support.
• To operate, secure, and improve the Site.
• To measure advertising performance and improve our marketing.
• To comply with legal obligations and enforce our terms.

How we share your information

We do not sell your personal information to unaffiliated lead lists. We may share your information with:

• Insurance carriers and authorized service providers — as required to quote, apply for, issue, and service coverage you request.
• Service providers — such as customer relationship management, communications, hosting, and analytics providers that process information on our behalf.
• Advertising partners — limited measurement data (such as pixel events) used to evaluate ad performance.
• Legal and safety recipients — where required by law, legal process, or to protect rights, safety, and property.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

Text messages and calls

By submitting your phone number through our forms, you may consent to receive calls and text messages about your request, as described at the point of collection and in our SMS Consent disclosure. Consent to receive marketing texts is not a condition of purchase. You can opt out of texts at any time by replying STOP.

Your choices

• You may opt out of marketing communications at any time by replying STOP to texts, using unsubscribe links in emails, or contacting us directly.
• You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond as required by applicable law.

Data retention and security

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal and insurance record-keeping obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

Children

The Site is intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

Contact us

NeonGen Systems LLC
4600 Mueller Blvd, Suite 4005
Austin, TX 78723
support@neongensystems.ai · (512) 729-8046